Virtual Assistant
Joan A.
Saycon
A creative, highly organized and efficient professional. Proven track record for creating innovative solutions with a strong sense of accountability — ready to keep your business running effortlessly.
About Me
Your reliable partner in getting things done.
I'm a dedicated and detail-oriented Virtual Assistant with strong experience in customer service, appointment setting, administrative support, and healthcare operations. I'm reliable, proactive, and easy to work with.
I've worked with clients across physiotherapy clinics, e-commerce businesses, real estate, cybersecurity, and healthcare sectors — handling high-volume communications, CRM systems, spreadsheets, and customer concern resolution. I'm highly adept at developing and managing budgets, meeting deadlines, and creating innovative solutions.
5+
Years Experience
10+
Services Offered
5+
Industries Served
100%
Client Satisfaction
Education
BSBA Human Resources
Foundation University
2018 – 2023
ABM (Accountancy, Business & Management)
AMA Computer College
2015 – 2017
Why Work With Me?
- Reliable and proactive — I anticipate needs before they arise
- Easy to collaborate with and a great team player
- Strong accountability and commitment to deadlines
- Multi-industry experience across 5+ sectors
What I Do
Services I Offer
From day-to-day admin tasks to complex project coordination — I provide comprehensive virtual assistance tailored to your business needs.
Calendar & Schedule Management
Efficiently organizing and maintaining calendars, appointments, and deadlines to keep your day running smoothly.
Email & Inbox Management
Streamlining email communications, filtering priorities, and maintaining a clean, organized inbox.
Travel Arrangements
Coordinating travel logistics including flights, accommodations, and detailed itineraries.
Document Preparation
Creating, formatting, and managing professional documents, reports, and presentations.
Confidential Data Handling
Securely managing sensitive information with strict confidentiality and data protection protocols.
Office Workflow Coordination
Optimizing daily operations and streamlining administrative processes for maximum efficiency.
Client & Stakeholder Communication
Professional correspondence and relationship management with clients and key contacts.
Research & Data Management
Conducting thorough research and organizing data into clear, actionable insights.
Expense Tracking & Budgets
Monitoring expenditures, managing budgets, and preparing accurate financial summaries.
Project Assistance & Delegation
Supporting project execution, task delegation, and milestone tracking to keep projects on schedule.
Skills & Proficiency
Expertise That Delivers Results
Core Competencies
Tools & Technology
Areas of Expertise
Career Journey
Work Experience
Lee's Air
Appointment Setter
Responsible for contacting leads, qualifying prospects, and scheduling appointments for the sales team.
Avanan Checkpoint
Junior Data Analyst
Supported data analysis, reporting, and identification of potential phishing or suspicious emails for cybersecurity operations.
Precision Physio
Administrative Assistant
Provided comprehensive administrative support, managed emails and schedules, and organized patient records for a physiotherapy clinic.
Teletech Dumaguete
Verification Specialist
Verified insurance eligibility, benefits, and coverage accuracy for healthcare clients with high attention to detail.
Amazon
Customer Service Representative
Assisted customers with orders, returns, refunds, and account inquiries — handling high-volume communications daily.
Client Feedback
What People Say
“I have been working with Joan for a few months, and I am impressed with her. She delivers on everything asked in the creative brief and she is a great team player.”
“She is an incredible asset to our team — her hard work and dedication never go unnoticed, and we truly appreciate all the support she provides.”
“Joan is a reliable VA. Consistently delivers quality work on time and communicates proactively.”
“I will absolutely work with her again. Professional, efficient, and a pleasure to collaborate with.”
Professional Development
Certificates & Awards
Continuously investing in professional growth through industry-recognized courses and certifications.
Let's Connect
Ready to Work
Together?
Whether you need help managing your daily operations, handling customer communications, or organizing complex projects — I'm here to help your business grow.
Phone
+63 945 624 1172
Location
Sibulan, Negros Oriental